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Emotional Intelligence for Managers
This course is designed for managers looking to better understand themselves, their emotions, and their teams
Duration: 7 - 8 hours
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Stress and Time Management
This course is for anyone looking to reduce their stress levels and manage their time more effectively.
Duration: 7 - 8 hours
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Customer Care
This course is aimed at all customer service agents and anyone who directly deals with the public.
Duration: 8 hours
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Effective Communication Skills
Conduct advanced business conversations & ensure high standards of communication within an organisation.
Duration: 7 - 10 hours
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Frontline Reception I
For receptionists, telephone operators, relief receptionists and anyone who routinely deals with the public.
Duration: 7 - 10 hours
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Coaching & Mentoring
Anyone in a management position wanting to enter a coaching or mentoring role.
Duration: 7-8 hours
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Assertiveness
For those who wish to develop their assertiveness, enabling them to get results more quickly and effectively.
Duration: 7-8 hours
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How to do Tenders
Anyone who's job includes completing tender documents.
Duration: 4 - 6 hours
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How to Plan Effectively
This course will benefit all staff whose job involves planning and decision-making.
Duration: 1 Day
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Financial Savvy in Times of Covid-19
To upskill South Africans on financial management in times of stress
Duration: 1 hour
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Managing Sexual Harassment Complaints
This course will benefit all staff especially managers and those who deal with Sexual Harassment Complaints.
Duration: 4 - 5 hours
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Leading a Team to Productivity
This course will benefit emerging and seasoned Supervisors, Managers, and Leaders.
Duration: 4 - 6 hours
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Frontline Reception II
To assist PA’s, receptionists and office administrators in reaching goals and setting of high standards in the
Duration: 8 hours
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Debt Collection
A comprehensive approach to debt collection that will benefit all debt collection personnel.
Duration: 16 hours
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