Emotional Intelligence for Managers
– Contents –
- Introduction to your Course
- What is Emotional Intelligence?
- The Two Pillars of EQ
- Studies Exploring Emotional Intelligence
- How EI Shows Up in the Workplace
- EI - An Assessment Instrument
- Finding Our Balance and Continued Motivation
- The Top De-Stressors
- Understanding Your Own Management Style
- Understanding People
– Outcome –
- At the end of this course learners will have a clear understanding of the role of emotions in communication, resilience, and management.